Privacy Policy
Last updated: November 13, 2026
This policy explains how ARC, a sole proprietorship based in Ohio, USA, collects and uses information in Remi Knows (the "Service").
Information we collect
- Beta applications: business name, contact name, email, phone, business type, and the deadlines you track.
- Account and business profile: email, password (stored only as a salted hash), business name, owner/contact name, business phone, address, optional business number, reminder email, and mobile number.
- Reminders: the titles, dates, agencies, links, notes, and optional attachments you add.
- Delivery records: when reminders were sent, on which channel, and whether they succeeded.
- SMS consent: whether and when you agreed to receive texts.
How we use it
To run the Service: send the reminders you set up, show your dashboard and history, provide support, and, if you opt in, send product updates, beta news, maintenance notices, promotions, or referral messages. You can change these preferences in Settings at any time.
Service providers
We use Cloudflare (hosting, database, file storage), Resend (email delivery), and Twilio (text message delivery). They process data only to provide those services to us.
Mobile numbers and SMS
Program name: Remi Knows Deadline Reminders.
What you will receive: recurring automated text messages reminding you of business deadlines you entered (for example license, permit, inspection, insurance, and tax filing due dates), plus account messages such as a test message when you deploy your sidekick.
Message frequency varies based on the number of reminders and notice days you choose. Msg & data rates may apply.
Opt out: reply STOP to any message to cancel; you will receive one confirmation and no further texts. Help: reply HELP or email connect.amyrenee@gmail.com. You can also turn texts off at any time in Settings.
Consent is not a condition of purchase. You may use Remi Knows with email reminders only.
Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your mobile number or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Mobile numbers are shared only with our SMS delivery provider (Twilio) to send the messages you asked for.
What we don't do
We do not sell your personal information. We do not use your data for advertising.
Cookies
We use a single essential sign-in cookie to keep you logged in. No advertising or tracking cookies.
Security and retention
Data is encrypted in transit. We keep your information while your account is active. When you delete your account, your profile, reminders, attachments, and delivery history are deleted from our live systems.
Your choices
You can view and edit your information in the app, turn off texts (reply STOP or use Settings), change email preferences, or delete your account. To ask about your data, email connect.amyrenee@gmail.com.
Children
The Service is for businesses and is not directed to anyone under 18.
Changes
We will post updates here with a new date.
Contact
ARC, Ohio, USA. connect.amyrenee@gmail.com